FAQ - Homyluma

What types of decor does HomyLuma sell?
HomyLuma offers a wide range of modern, trendy decor including LED-lit wall art, stylish vases, and unique home accessories designed to elevate your space.
How can I track my order?
Once your order has been shipped, you will receive an email with tracking information. You can use the tracking number to monitor your order’s progress.
What are the shipping times?
Orders are processed within 2-3 business days and typically delivered within 5-7 business days. Shipping times may vary depending on your location.
Can I return or exchange an item?
We accept returns and exchanges within 30 days of purchase, as long as the item is in its original condition. Please visit our Return & Exchange page for more details.
Is my payment information secure?
Yes, we use industry-standard encryption to protect your payment information. Your privacy and security are a top priority.
Do you ship internationally?
Currently, HomyLuma only ships within the United States. We hope to offer international shipping in the future!
How can I contact customer service?
For assistance, you can reach us through our Customer Service Chat on the website. We’re happy to help!
Are your products sustainable or eco-friendly?
At HomyLuma, we aim to offer products made with eco-conscious materials when possible. Please check individual product descriptions for more details.